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Company Info: Datacenter/Network

All our equipment is located in a centralized, fault tolerant, redundant, climate controlled cage that connects directly to the heart of the Internet via multiple fiber optic connections - no middle tiers. All servers will also have direct access to RouteSciences' PathControl to ensure the fastest routes possible for all your visitors. Anyone who needs fast, uncongested routing will appreciate the fact that PathControl optimizes Layer 3 routing, making all IP-based applications including Web, E-mail, VoIP, FTP, and others predictable and highly available. Gaming servers and audio/video streaming servers will see the biggest advantage of RouteScience PathControl.

Datacenter/Network Overview

WebIntellects has chosen American Internet Services (AIS) as its Data Center. The state-of-the-art data center features everything that you would expect from any high-end Colocation facility, plus a lot more. We take pride in our track record of providing the most reliable Internet services available anywhere. Since we moved into the $15 million dollar data center, we have had 100% network uptime (excluding prescheduled maintenance and upgrades during our normal service window). With speed and reliability as our primary design concerns, we have found a network that meets those specifications.


Power

Redundant 4000 AMP, 480-volt electrical feeds, power our data center. This system provides automatic switching between two independent transformers located on the property.
Besides a total of One Megawatt of redundant UPS power, our facility houses a fully redundant 2,400 AMP, -48V, positive ground DC Telco power plant and distributionsystem. This system currently powers all fiber providers as well as carriers in our facility.
A fully redundant One Megawatt paralyzing UPS system, redundant Master and Emergency System Busses (MSB/ESB) and a 2 Megawatt Diesel Generator system with 3500 gallons of fuel, provides backup power for the facility. It is anticipated that cogeneration facilities will be installed in the next 6 to 12 months. UPS power is fed into redundant Power Distribution Units and from there into Remote Power Panels (RPP). Each RPP is monitored to the circuit breaker level to ensure early warning overload protection. (Redundant Powerware 500KW UPS System) (Dual 4-Megawatt Feeds and Transfer Switches).


HVAC

Air conditioning and air handling services for the facility are provided by a series of three fully redundant 200-ton data center specific closed loop chiller systems. These systems provide over 580 tons of humidity and temperature controlled air conditioning to the data center.
The data center floor is fed by 20 and 30-ton individual, redundant Computer Room Air Conditioning (CRAC) units. The colo area is kept at 72 degrees and 45% humidity at all times. Critical airflows are monitored for hydrogen at all times, and temperature and humidity sensors are placed throughout our facility to provide early warning in the event of a system failure.


Security

Onsite security is provided by a combination of biometric hand scanners, electronic card control systems, hi-resolution motion sensitive digital video surveillance systems and onsite personnel. Access into the facility is granted only after positive identification (both manual and bio-metric) has been established. Movement throughout the facility is further tracked by usage of electronic card keys.
All critical areas of the facility are zoned off and access is allowed only to those individuals that need access to those areas. Access to our Meet-Me and POP facilities are provided on an escort basis only.
The entire facility is alarmed and monitored with video cameras and off-site alarm monitoring services. Customers can access the building 7x24x365 via an intercom system and camera connected to the manned video surveillance system. Once customer service personnel have visually identified the customers, they are allowed into the lobby area. This area becomes a mantrap as the door locks behind them. Once in the lobby/man trap, access is monitored by another video camera. The customers are then required to use the biometric hand scanners and a security code to gain access to the customer service area, which is manned 7x24x365. Customer Service Personnel must use another hand scanner and a code and proximity card to escort customers into the data center. All equipment entering and leaving the data center is checked for serial numbers and descriptions against the customers file in the computer system. Customers are then escorted back out of the building. This hands-on approach to security is much more effective than data centers that allow customers to come and go unsupervised.


Monitoring

Manned 24 x 7 x 365, the Operation and Control Center (OCC) provides the facilities to monitor all Heating, Ventilation and Air Conditioning (HVAC), fire suppression systems and security systems onsite by specially trained personal. Critical airflows, temperature, humidity, power consumption by individual customer, early warning fire identification and suppression systems, generator, chillers, CRAC Units and all security systems are monitored in real-time from the OCC.


Fine Detection & Suppression

Fire detection is provided by a facility-wide Very Early Warning Aspirating Smoke Detection System (VESDA). Each of our 30 CRAC units has its own detection monitor that is also connected to the VESDA system. Monitored both onsite and remotely, the VESDA units are but one piece of our Triple Interlock, Pre-Action fire detection and suppression system.


Fiber Facilities

American Internet Services Data Center is a Telco and Optically Neutral facility fed by two separate fiber vaults. All fiber enters the facility via two divergent routes and into a secure fiber pop. Individual carriers then hand-off the circuits and other facilities in a specially designed Meet-Me Room adjacent to the fiber pop.


Their nine providers give each facility the redundancy and bandwidth needed for any application. We feature OC48s or better from the following providers: AT&T, Global Crossing, Level 3, Qwest, Savvis, Sprint, UUNet, Wiltel and XO.


Network & Connectivity

Most colocation companies use Border Gateway Protocol (BGP) technology to determine the best route for traffic over the Internet. American Internet Services (AIS) goes beyond what BGP can do. AIS provides a self-healing IP network that solves congestion and latency issues common to standard BGP routed backbones. They do this with the latest routing technology and infrastructure designed to exceed the built-in limitations of BGP. This new, but proven, technology provides our network with direct, ultra-low latency access to each of our nine major Internet backbones thus setting the AIS network apart from other colocation and data center outsourcing companies